Consumer informations

CLEAR

GENERAL REGULATIONS ON DATA PROTECTION

Data retention period

We keep your data for a period that does not exceed that necessary for the purposes for which they are processed, it being specified that in any event this data cannot be kept beyond the applicable legal limitation periods.

About your rights

In accordance with the regulations in force, you have the following rights:

accessing and / or sending a copy of certain data that we hold about you;
prevent the processing of your data for direct marketing purposes (including any direct marketing processing based on profiling);
update obsolete or incorrect data;
to delete certain data that we hold about you;
limit the way we process and disclose some of your data;
transfer your data to a third party service provider;
to withdraw at any time your consent granted for processing based on this legal basis, it being specified that the exercise of this right does not affect the lawfulness of the processing based on the consent granted before its withdrawal;
to define guidelines for the storage, erasure and communication of your data after your death.

We will study all requests and get back to you as soon as possible. We may ask you to provide us with proof of identity to confirm your identity before responding to your request.

Please note, however, that certain data may be excluded from these requests in certain circumstances, including if we must continue to process your data to serve our legitimate interests or to comply with a legal obligation.

You can exercise the rights described above by writing to: cosmetovigilance@clearorg.eu

In the event of disagreement regarding the use we make of your personal data, we invite you to contact our services in order to explain your requests or complaints.

In any case, you can contact the CNIL directly at the following address: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.